Antonio Goncalves

Su di me

Antonio Goncalves

Su di me:: I am a nice and friendly person, sociable, easy going and always willing to help my friends and co-workers.
Vive in:: Portugal
Lingue:: English, Portuguese, Spanish
Cerca:: Amici, Contatti di lavoro
Comunità:: Malta, Setúbal

Interessi:: Computers/Internet, Cooking, Movies/Videos, Music, Nightclubs/Dancing, Playing cards, Travel/Sightseeing, Football, Jogging
Musica preferita:: R&B, Soul, Reggae, African, Dance
Film preferiti:: Comedy and action movies
Libri preferiti:: Electronics (computers, Internet, gaming, mobiles)
Cose che mi piacciono:: Travel, go out with friends, listening and watching movies, playing on computer
Cose che non mi piacciono:: Desonesty, grumpy people, unfairness and greed
Stato civile:: Impegnato

Società/Istituzione:: PokerStrategy.com (previous employer)
Sito Internet:: http://pt.linkedin.com/pub/antonio-goncalves/38/150/146/en
Professione:: Experienced CSR/Technical Support
Settore lavorativo:: Customer Services (online Gaming)
Posizione:: *Looking for a new job opportunity*
Carriera precedente:: • Dealing with customer queries, analyse individual problems and take the appropriate action to ensure that customer needs are met; • Reviewing customer identification documents and verify customer accounts; • Outbound calls to customers in order to complete accounts verification procedures and make a decision on their account based on the calls outcome; • Report system bugs and general problems experienced by the customers; • Escalate users specific issues to the relevant departments; • Check internal forum on a daily basis and keep informed of incoming updates; • Moderate the Portuguese community external forum and answer to users queries when necessary;

+351 914651392

Grândola
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